Personal Lines Account Manager - Waco

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Dana Bishop is the Personal Lines Account Manager at our Waco office, bringing over 16 years of diverse experience in the insurance industry. Dana’s approach to insurance is distinctly personable and deeply rooted in her community, emphasizing a “family feel” that resonates with her clients. She prides herself on creating more than just business relationships. She builds personal connections that help her understand and protect what matters most to her clients and their families.
Passionate about the human side of insurance, Dana finds joy in the stories of the people she meets—clients and colleagues. Her motivation stems from her desire to truly know her customers and understand their life stories, which include everything from family milestones to everyday challenges. This personal approach enhances her ability to tailor policies to specific needs and makes her a trusted advisor within the Waco community.
Staying at the forefront of industry trends, Dana is particularly interested in the integration of AI and automation. She anticipates how these advancements will streamline processes while maintaining the personal touch that she values so highly. Her journey in insurance started somewhat serendipitously when her husband noticed a hiring sign at a local State Farm office. Though her initial academic pursuit was in real estate, her career path took a meaningful turn into insurance, reflecting her adaptability and eagerness to seize new opportunities.
Dana’s life is filled with activities that speak to her nurturing character outside of work. She is an enthusiastic gardener, photographer, and outdoor enthusiast who cherishes time spent in nature, whether hunting, fishing, or tending to her plants and flowers. Additionally, Dana plays a vital role at New Beginnings Christian Fellowship as an Encouragement Coach, where she provides support and fosters community among church members. Her background in children’s ministry and her current leadership role underscore her commitment to caring for others.